Guest Speaker: Michelle D. King

On Monday, January 28, 2019, Michelle King will be joining SBPA to speak about the Six Pillars of Customer Service and why they are important in the workplace today.

SBPA meetings are free and open to the public. Seating is limited to the first 45 people, so arrive early to secure your spot.

About Michelle

Michelle D. King

Michelle King is known for energetic enthusiasm that serves her well in never meeting a stranger that didn’t become a friend.

As a Customer Service Ambassador, Motivator, Speaker, and Team Leader, her mission is to “go above the norm to provide excellence in service.”

Michelle always speaks to encourage. Having 24 years of vocational experience with Memorial Care, she has served as Customer Service Ambassador with key focus areas being providing excellent customer service and creating exceptional experiences for all internal and external partners.

As a Community Partner, Michelle has established a reputation of “getting the job done with a T.E.A.M. mentality” which has garnered her several accolades and leadership opportunities particularly with Toastmasters International. Serving in the non-profit educational organization as Club President, Area Director, and Division Director, Michelle has helped develop local and internal initiatives for the purpose of promoting communication, public speaking, and leadership development.

Having an innate ability to “draw others” with her smile and winning personality, Michelle excels in Customer Service, Team Building, Patient Care, and Strategic Development, which leads to her ability to teach others key fundamentals of “serving with excellence.”

Being a skilled and experienced professional, she is now utilizing her transferrable skills to help others as a Workshop Presenter, Speaker, Panelist, and Hospitality Planning Strategist.

Together with her husband, Edward Sr., she is extremely proud to have four adult children, five grandchildren, and the divine purpose of helping others navigate towards “stellar service.”



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