Guest Speaker: Jonathan Eckman

On Monday, February 4, 2019, at 9:00 am, Jonathan Eckman will be joining SBPA to speak about, “It’s the Link You Didn’t See.”

SBPA meetings are free and open to the public. Seating is limited to the first 45 people, so arrive early to secure your spot.

About Jonathan:

Like many, Jonathan found himself changing his career path, sometimes by choice and sometimes by necessity. While on his journey he found that many of the experiences and skills he had acquired were often less helpful than the assistance of the people in his life, often people he never would have expected to offer such assistance. This not only helped him to develop a “pay it forward” attitude, but to concentrate more on the people he came into contact with. In turn, this also led him to create situations where he could help others as he had been helped.

Recently retired after 34 years in Maintenance and Operations at Long Beach City College, Jonathan now spends much of his time working with an educational non-profit organization – Toastmasters International, where he currently serves as an Area Director working with several Toastmaster clubs. One benefit of retiring is that he can spend more time catching up on his reading, movies, and gardening.

Guest Speaker: Michelle D. King

On Monday, January 28, 2019, Michelle King will be joining SBPA to speak about the Six Pillars of Customer Service and why they are important in the workplace today.

SBPA meetings are free and open to the public. Seating is limited to the first 45 people, so arrive early to secure your spot.

About Michelle

Michelle D. King
526-577-1541
miedking2@yahoo.com

Michelle King is known for energetic enthusiasm that serves her well in never meeting a stranger that didn’t become a friend.

As a Customer Service Ambassador, Motivator, Speaker, and Team Leader, her mission is to “go above the norm to provide excellence in service.”

Michelle always speaks to encourage. Having 24 years of vocational experience with Memorial Care, she has served as Customer Service Ambassador with key focus areas being providing excellent customer service and creating exceptional experiences for all internal and external partners.

As a Community Partner, Michelle has established a reputation of “getting the job done with a T.E.A.M. mentality” which has garnered her several accolades and leadership opportunities particularly with Toastmasters International. Serving in the non-profit educational organization as Club President, Area Director, and Division Director, Michelle has helped develop local and internal initiatives for the purpose of promoting communication, public speaking, and leadership development.

Having an innate ability to “draw others” with her smile and winning personality, Michelle excels in Customer Service, Team Building, Patient Care, and Strategic Development, which leads to her ability to teach others key fundamentals of “serving with excellence.”

Being a skilled and experienced professional, she is now utilizing her transferrable skills to help others as a Workshop Presenter, Speaker, Panelist, and Hospitality Planning Strategist.

Together with her husband, Edward Sr., she is extremely proud to have four adult children, five grandchildren, and the divine purpose of helping others navigate towards “stellar service.”

     

Guest Speaker: Wednesday, Jan. 16, 2019

Join us on Wednesday, January 16 at 9:00 am for a special guest speaker.

Nadiah AlBadri, Senior Associate at Vaco Los Angeles, is a local recruiter who specializes in HR, customer service, operations, administrative and executive support experience.

At Wednesday’s session, she will share with SBPA the recent employment market, resumes and opportunities out there.

SBPA meetings are free and open to the public. Seating is limited to 47 attendees, so arrive early.

About Vaco

Vaco provides expert consulting, permanent placement, executive search and strategic staffing for companies around the world, in the areas of accounting, finance, technology, healthcare, operations, administration and more. As a premier talent solutions firm, Vaco connects people to their dream jobs and helps leading companies find talent to grow their business.

 

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